FAQs
What does Emblem Training Solutions do?
We design custom digital training, onboarding and blended learning programmes for any sized organisation across the UK and internationally.
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Who do you typically work with?
We mainly work with growing organisations and training providers that need high-quality learning design without corporate agency pricing. We also support charities, CICs and CIOs, offering discounted packages.
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Do you only work with hospitality businesses?
No. Hospitality is a core focus, but we design training across multiple sectors including care, retail, services and professional organisations.
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What makes your training different from off-the-shelf courses?
Our training is built around your organisation, your staff and your real working environment. This makes learning more relevant and easier to apply.
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What is a digital onboarding or induction course?
It’s an online course new starters complete to learn key information before or during their first days at work.
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Does digital onboarding replace face-to-face training?
No. Our courses support on-the-job training by preparing staff with the fundamentals first.
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How long does it take to build a custom training course?
Most projects take a minimum of 2 weeks. It depends on size and complexity of the build.
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What types of custom training courses do you create?
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We design onboarding, health and safety, compliance, customer service, refresher training, scenario-based learning and policy-to-training conversions. We also design CPD courses for training providers.
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Can you turn our policies into training content?
Yes. We regularly convert policy documents and staff handbooks into clear digital learning modules.
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Are your courses mobile-friendly?
Yes. All courses are designed to work on phones, tablets and desktops.
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Do you provide certificates on completion?
Yes. Courses can include assessments and automated certificates.
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Do you design full training programmes as well as individual courses?
Yes. We design structured blended learning programmes for staff cohorts within organisations.
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What is a blended learning programme?
It’s a programme that combines online learning, live sessions and practical workplace activities.
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Who are blended learning programmes suitable for?
They work well for leadership development, supervisor training, onboarding pathways, compliance programmes and professional skills development.
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Can programmes be customised to our organisation?
Yes. All programmes are tailored to your business goals, culture and operating environment.
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Do you offer co-branded programmes?
Yes. Programmes can be co-branded with your organisation or partner brand.
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Can your programmes be CPD accredited?
Yes. We can design programmes to meet CPD requirements and support accreditation where needed.
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How long do blended learning programmes usually run?
Most programmes run between 4 and 12 weeks depending on learning outcomes.
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Do you provide facilitator materials for live sessions?
Yes. We create facilitator guides, session plans and supporting resources.
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Can programmes be reused for future cohorts?
Yes. Programmes are designed to be scalable and reusable with optional updates.
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How much does custom training cost?
Our packages can start from as low as £600, depending on the type of course and level of customisation. This is usually a short microlearning with all content provided. We develop this into a learning experience and deliver a functioning course.
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Is there an ongoing cost after delivery?
Most projects are one-off builds. Optional hosting and update services are available.
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Do you offer white label training solutions?
Yes. We offer two white label options to help training providers deliver bespoke courses affordably under their own branding.
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Who owns the training content?
Ownership and licensing terms are agreed upfront and depend on whether the project is bespoke or white-labelled.
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What do you need from us to get started?
We’ll usually ask for your branding, content, business context and training goals. We guide you through the process.
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How are the courses delivered?
We can provide LMS integration with SCORM packages and full testing. Alternatively, if you don't have an existing learner management system we have an Emblem one available for use. If the content is simple and shareable, we can also rpovide a link with password and guestbook access.