Hospitality
Exceptional service starts with exceptional learning.
Hospitality is an industry under pressure. High turnover, tight budgets and limited time for training make it so hard to deliver the consistency guests and customers expect. We can help. ​
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What we do
At Emblem, we create bespoke, branded training modules designed to save time, reduce onboarding costs and build confidence across your team. Once created, your digital modules can be used and accessed over and over again – delivering consistent, high-quality training long after day one.
Tailored services for this sector
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Fully branded digital induction and onboarding modules
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Role-specific training for front-of-house, back-of-house and management.
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Real imagery, policies and examples from your own business.
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Interactive scenarios covering guest service and complain handling.
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Health & safety, hygiene and compliance awareness modules.
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Short microlearning courses for seasonal or returning staff.
Whether your run a boutique hotel, restaurant, cafe or multi-site group, our digital inductions and short courses help people understand your values, standards and expectations before they even start their first shift.
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We don't replace your in-person training; we enhance it – giving your staff the foundation they need to make every guest interaction count.
Our hospitality expertise
We're proud to work with a dedicated hospitality consultant with decades of international experience across hotels, restaurants and large chains. A qualified sommelier, barista and service expert, our consultant has worked in every area of hospitality - including top management.
Why it works
Our hospitality learning isn't one-size fits all. It's not giant packs of paper to give to every new staff member, or a dozen PowerPoints for you to deliver. It's modern, people-powered training built around your team, your brand and your guest experience.
Ready to see how it could work for you?
Request a free demo or get in touch to discuss your project - no obligation.