Frequently asked questions

We design custom digital training, onboarding and blended learning programmes for any sized organisation across the UK and internationally.

We mainly work with growing organisations and training providers that need high-quality learning design, curriculum support and development - without corporate agency pricing. We also support charities, CICs and CIOs, offering discounted packages.

No. Hospitality is a core focus, but we design training across multiple sectors including care, retail, services and professional organisations.

Our training is built around your organisation, your staff and your real working environment. This makes learning more relevant and easier to apply.

It’s an online course new starters complete to learn key information before or during their first days at work.

No. Our courses support on-the-job training by preparing staff with the fundamentals first.

Most projects take a minimum of 2 weeks. It depends on size and complexity of the build.

We design onboarding, health and safety, compliance, customer service, refresher training, scenario-based learning and policy-to-training conversions. We also design CPD courses for training providers.

Yes. We regularly convert policy documents and staff handbooks into clear digital learning modules.

Yes. All courses are designed to work on phones, tablets and desktops.

Yes. Courses can include assessments and automated certificates.

Yes. We design structured blended learning programmes for staff cohorts within organisations.

It’s a programme that combines online learning, live sessions and practical workplace activities.

They work well for leadership development, supervisor training, onboarding pathways, compliance programmes and professional skills development.

Yes. All programmes are tailored to your business goals, culture and operating environment.

Yes. Programmes can be co-branded with your organisation or partner brand.

Yes. We can design programmes to meet CPD requirements and support accreditation where needed.

Most programmes run between 4 and 12 weeks depending on learning outcomes.

Yes. We create facilitator guides, session plans and supporting resources.

Yes. Programmes are designed to be scalable and reusable with optional updates.

Our packages can start from as low as £600, depending on the type of course and level of customisation. This is usually a short microlearning with all content provided. We develop this into a learning experience and deliver a functioning course.

Most projects are one-off builds. Optional hosting and update services are available.

Yes. We offer two white label options to help training providers deliver bespoke courses affordably under their own branding.

Ownership and licensing terms are agreed upfront and depend on whether the project is bespoke or white-labelled.

We’ll usually ask for your branding, content, business context and training goals. We guide you through the process.

We can provide LMS integration with SCORM packages and full testing. Alternatively, if you don't have an existing learner management system we have an Emblem one available for use. If the content is simple and shareable, we can also rpovide a link with password and guestbook access.

Yes, we support apprenticeship providers with curriculum planning, sequencing, and development. This includes aligning programmes to standards, mapping knowledge, skills, and behaviours, and ensuring the curriculum is robust, practical, and inspection-ready.

Yes , we support new providers with setting up training programmes, designing curriculum structures, and preparing for delivery. This includes advice on content, delivery models, and building programmes that are both effective and compliant.

Absolutely. We have extensive experience working with apprenticeship standards across multiple sectors and can support with mapping content, structuring delivery, and ensuring alignment with required outcomes.

Yes - our approach to learning design supports many of the key areas Ofsted looks for, including clear curriculum intent, structured delivery, and evidence of learner understanding and progress.

Off-the-shelf training can be useful, but it rarely reflects how your business or programme actually operates. Bespoke learning allows you to align training to your processes, standards, and expectations - making it far more relevant, engaging, and effective.

Yes. We offer flexible freelance instructional design support alongside our core services. With a range of expertise in-house, we can support short-term projects, overflow work or longer-term development needs. We’re happy to discuss day rates and project options that suit your requirements and budget.

A good induction does more than cover policies and paperwork. It helps new starters understand what to do, why it matters, and how their role fits the wider organisation. The strongest programmes are built around real roles, use scenarios rather than slide after slide, and blend self-paced eLearning with human contact so people feel supported in their first weeks. At Emblem, we design inductions around a "Why this, Why you, Why now" structure, so day one connects to purpose and not just process.

The right designer starts with your organisation, not a template. They take time to understand your roles, your culture and your compliance needs before they build anything. At Emblem, we create fully bespoke inductions in Articulate Rise, with scenario-based content and the option of AI-presenter video, delivered through your own system or ours. Because we are a focused consultancy rather than a content factory, you work directly with the person designing your course.

It starts with a short conversation about your roles, your onboarding challenges and the materials you already have. From there, we scope the modules, design the learning and build it as branded, self-paced eLearning that you own outright. We work with organisations right across Great Britain remotely, so where you are based is no barrier to a tailored result.

Charities often need training that has real impact but is light on budget and admin time, which is where a blended approach works well. We combine self-paced eLearning with facilitated sessions, so staff and volunteers get flexibility alongside the human element. You can book an intro call through our website to talk through your aims, your audience and your budget before anything is committed.

Branded training means courses that carry your colours, your tone and your examples, rather than generic content with a logo added on top. At Emblem, we design every course around your brand and your context, from the visual styling in Articulate Rise to scenarios drawn from your actual workplace. The result feels like your training, because it is.

Emblem offers both. We design digital learning, from eLearning and video to full blended programmes, and we advise on the strategy behind it, including training needs analysis, curriculum design and learning frameworks. With over 15 years across global L&D, the consultancy side helps you decide what to build before you spend on building it. We work UK-wide.

Smaller organisations are often caught in the middle, too small for enterprise vendors and too specific for off-the-shelf libraries. The better fit is usually a specialist who delivers bespoke quality without the enterprise overheads. At Emblem, we work closely with SMEs to produce tailored, professional eLearning at a realistic scale, with direct access to the designer throughout.

Blended learning combines self-paced digital content with live or facilitated elements, for example an eLearning module followed by a workshop or a coaching session. It works because it gives people the flexibility of learning in their own time while keeping the discussion, practice and accountability that pure eLearning can lack. At Emblem, we design the digital components and help you structure how they connect to the live ones.

Digital learning is designed and delivered remotely, so you do not need a provider on your doorstep. We are based in London and work with organisations across the UK, with everything handled over video calls and shared online tools. You get specialist, bespoke design wherever you are based.

Affordable does not have to mean generic. We scope each project around your priorities, putting the budget into the modules that matter most, and we offer downloadable toolkits and shorter builds for businesses that are not ready for a full programme. An intro call is the quickest way to get a realistic, no-obligation idea of cost

Emblem offers CPD-accredited courses, including compliance training, and we can develop CPD-accredited courses built around your sector. CPD accreditation means the learning meets an independent standard for professional development, which matters for regulated and membership-based roles. Get in touch to see our current courses or to commission one.

For a CIO, training needs to be credible, easy to evidence for trustees and funders, and manageable on limited resources. We provide CPD-accredited courses and can build bespoke training that suits a charity's governance and its mix of staff and volunteers. We are always happy to talk through what counts as good evidence of completion.

Look for sector understanding, flexibility on budget, and someone who designs around your mission rather than reselling generic content. It is worth asking whether you will own the materials, how they handle accessibility, and whether they can blend digital learning with facilitated delivery. Emblem works to all of these for third-sector clients, and we are glad to have an exploratory chat before you decide.

Practical means people can apply it straight away, so it is built on scenarios, decisions and realistic tasks rather than information alone. At Emblem, we build blended programmes around real workplace situations, pairing self-paced modules with facilitated practice. We deliver to organisations throughout the UK.

We design custom blended solutions from end to end: the digital learning, the structure that links it to live sessions, and the branding throughout. Everything is built for your context and owned by you. The best place to start is an intro call, so we can scope what blended should look like for your audience.

For a CIC, we offer CPD-accredited courses and can develop bespoke ones that suit a CIC's social mission and its reporting needs. Whether you need ready-made compliance training or something built around your specific work, we can tailor both the content and the evidence of completion. Get in touch to discuss what you need.