Frequently asked questions

We design custom digital training, onboarding and blended learning programmes for any sized organisation across the UK and internationally.

We mainly work with growing organisations and training providers that need high-quality learning design, curriculum support and development - without corporate agency pricing. We also support charities, CICs and CIOs, offering discounted packages.

No. Hospitality is a core focus, but we design training across multiple sectors including care, retail, services and professional organisations.

Our training is built around your organisation, your staff and your real working environment. This makes learning more relevant and easier to apply.

It’s an online course new starters complete to learn key information before or during their first days at work.

No. Our courses support on-the-job training by preparing staff with the fundamentals first.

Most projects take a minimum of 2 weeks. It depends on size and complexity of the build.

We design onboarding, health and safety, compliance, customer service, refresher training, scenario-based learning and policy-to-training conversions. We also design CPD courses for training providers.

Yes. We regularly convert policy documents and staff handbooks into clear digital learning modules.

Yes. All courses are designed to work on phones, tablets and desktops.

Yes. Courses can include assessments and automated certificates.

Yes. We design structured blended learning programmes for staff cohorts within organisations.

It’s a programme that combines online learning, live sessions and practical workplace activities.

They work well for leadership development, supervisor training, onboarding pathways, compliance programmes and professional skills development.

Yes. All programmes are tailored to your business goals, culture and operating environment.

Yes. Programmes can be co-branded with your organisation or partner brand.

Yes. We can design programmes to meet CPD requirements and support accreditation where needed.

Most programmes run between 4 and 12 weeks depending on learning outcomes.

Yes. We create facilitator guides, session plans and supporting resources.

Yes. Programmes are designed to be scalable and reusable with optional updates.

Our packages can start from as low as £600, depending on the type of course and level of customisation. This is usually a short microlearning with all content provided. We develop this into a learning experience and deliver a functioning course.

Most projects are one-off builds. Optional hosting and update services are available.

Yes. We offer two white label options to help training providers deliver bespoke courses affordably under their own branding.

Ownership and licensing terms are agreed upfront and depend on whether the project is bespoke or white-labelled.

We’ll usually ask for your branding, content, business context and training goals. We guide you through the process.

We can provide LMS integration with SCORM packages and full testing. Alternatively, if you don't have an existing learner management system we have an Emblem one available for use. If the content is simple and shareable, we can also rpovide a link with password and guestbook access.

Yes, we support apprenticeship providers with curriculum planning, sequencing, and development. This includes aligning programmes to standards, mapping knowledge, skills, and behaviours, and ensuring the curriculum is robust, practical, and inspection-ready.

Yes , we support new providers with setting up training programmes, designing curriculum structures, and preparing for delivery. This includes advice on content, delivery models, and building programmes that are both effective and compliant.

Absolutely. We have extensive experience working with apprenticeship standards across multiple sectors and can support with mapping content, structuring delivery, and ensuring alignment with required outcomes.

Yes - our approach to learning design supports many of the key areas Ofsted looks for, including clear curriculum intent, structured delivery, and evidence of learner understanding and progress.

Off-the-shelf training can be useful, but it rarely reflects how your business or programme actually operates. Bespoke learning allows you to align training to your processes, standards, and expectations - making it far more relevant, engaging, and effective.

Yes. We offer flexible freelance instructional design support alongside our core services. With a range of expertise in-house, we can support short-term projects, overflow work or longer-term development needs. We’re happy to discuss day rates and project options that suit your requirements and budget.